Emma Spilstead

Property Management

Emma started her career in 2012 in a Property Management role and hasn’t looked back.

She enjoys working with both tenants and landlords directly, giving them her full attention and professional advice.

Easygoing, approachable and good with conflict resolution, Emma has worked in customer service roles since she was 17.


Ratings

  • Satisfaction
    ( 4.5 / 5.0 )
  • Recommendation
    ( 4.6 / 5.0 )
  • Performance
    ( 4.7 / 5.0 )

What our customers say

See all

I have found Emma to be a valuable in the management of my property and provides a professional level of service.

Robert Gold (Landlord)

Wonderful property manager! Champion!

Chris Attard (Landlord)

I would like to extend my sincerest appreciation to Emma from LJ Hooker for the outstanding professionalism and service she offers in managing my rental property. Emma is always very prompt in answering any queries and actioning anything that requires attention. I wouldn't hesitate in recommending LJ Hooker and Emma to anyone seeking a managing property agent. It’s always important to feel and know that I’ve got someone looking after everything in such a reliable, diligent and professional way.

Abigail De Guzman (Landlord)

Emma Spilstead is very approachable and always responds to any issues that may arise. She does her best to handle situations in a professional manner.

Vivian Mai, Smithfield

Emma Spilstead is a polite and very efficient young woman. We have been dry impressed with her whatever task is at hand. Highly recommend Emma.

Ruth Lever, Oatlands

Emma is an excellent property managing agent. She performs her role very well and have recommended her to other property investors. Emma is professional and is self motivated.

Amir Banoub

Hello (again) Emma, Your email is a further confirmation to me of the way you handle office matters at LJ Hooker's ! It is the service that goes beyond the normal way of handling woks situations. I have nothing but praise for you dear Emma and indeed all the members of the staff that I had the pleasure to deal with over almost the past 10 years... Thank you again for the exceptional service that you endow on us customers. It is indeed a very precious and alas nowdays very rare commodity. I am certain that you will be acting with great professionalism in handling the Notice to vacate to my good Tenants. I wold be very grateful to you if you could pass on my personal thanks to them for the manner they have looked after my property.

Silvia

I also wish to thank you, Emma for your efficiency and kindness. You are indeed a precious and hard working employee of LJ Hooker Fairfield. You give service with promptness and a smile. Thanking also LJ Hooker as my Property Managers for the last almost 10 years of managing my property. Your services have always been second to none and as the commercial goes................. "THANK YOU MR HOOKER" Warm Regards

Silvia

Now I wanted to commend Emma, she is a Star! She is such a hard worker and nothing is a problem. Emma carries out every job in an efficient and friendly manner, only have to ask once and it's done. Just wanted to give her a wrap.

Ruth

I wish that everyone I spoke to had your customer service skills and compassion.

Sandra